A call center service representative reviewing a file and pointing to a computer screen.

Digital accessibility and usability enable growth.

Digital accessibility and usability are simple, yet incredibly impactful forms of ensuring inclusivity for a diverse audience. According to the Center for Disease Control (CDC), more than 61 million adults in the United States (U.S.) live with a disability. That’s 26% of U.S. adults. That means traditional technology and web experiences need to change to serve the needs of this unique community.

Many companies are unaware that their digital ecosystem is inaccessible to a large portion of their target audience because many organizations do not design with disabilities and accessibility in mind.

We’re here to change that. Our organization is passionate about extending your business to more diverse consumers and employees — not just because it’s the right thing to do, but because it’s a fresh opportunity for your business to excel and grow with a new, energized audience

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Accessibility and usability testing with certified experts.

We understand accessibility at its core because our certified testers are blind or visually impaired themselves. Our experts have the perspective of what a blind or visually impaired user experiences when accessing your digital systems. Our recommendations are from the perspective of the end user, enhanced with technical recommendations brought to light by automated testing.

Our experienced testers and digital accessibility analysts with disabilities also hold industry leading certifications such as the CPACC, Trusted Tester, etc.

We believe this unique blend of technology and human experience ensures compliance from every angle. Our team of experts ensure your digital systems adhere to the Americans with Disabilities Act (ADA) accessibility requirements, Web Content Accessibility Guidelines (WCAG), and Section 508 standards and universal design principles

Our digital accessibility solutions

Website accessibility

Web pages, headings, templates, workflows, etc.

Digital kiosk accessibility and usability

Mobile app accessibility and usability

Testing on multiple platforms

Content accessibility

Adobe PDF, Microsoft Word, Microsoft Excel, etc.

Our process

Discovery

Initial exam of website layout and purpose

Testing

Automated testing - Software testing to show common issues and inform manual testing plan

Screen magnifier & reader testing - Manual testing of key pages and functions using common assistive technology

Source code evaluation

Analysis of source code relating to issues discovered during testing

Reporting

Our team will present audit findings in easy-to-use reports that explain result and direct web developers to fix identified issues

Remediation

Our team will work with your web development team to remediate issues identified in the audits.

Validation

Once remediation is complete, our team will retest the website to ensure accessibility and usability issues are resolved.

Accessibility statement and training

Our team will help you craft a customized accessibility statement for your digital properties. We can also assist in training your staff and end users on relevant information to ensure a continued accessibility and usability experience.
A female employee working at the computer.

Our expertise

Certifications:
  • Approved Government Publishing Office (GPO) Contractor
  • Certified Professional in Accessibility Core Competencies (CPACC)
  • Department of Homeland Security (DHS) Trusted Tester
  • Web Accessibility Specialist (WAS)
  • Certified Assistive Technology Instructional Specialist (CATIS)
  • Job Access with Speech (JAWS) screen reader certification
Bruce Lundquist
I have personally worked with the BVI Workforce Innovation Center to assess my websites, and I was impressed by its exceptional consulting solutions. Our Web Design Team received the necessary education and training to help us maintain accessibility solutions for the long term. I fully recommend their services.
—  Bruce Lundquist Managing Member of Rack & Riddle and Board Treasurer of Family Winemakers of California

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Start your journey to inclusion today.

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